My top 3

**How VUX World created a triple award-winning chatbot** (Seven key insights from creating an award-winning AI chatbot)
**We talk about tech too much, let’s not forget that people make CAI** (Why CAI needs skin in the game)
**I interviewed practitioners about the skills they need to design conversations (only a little of this changed with LLMs)** (What skills do conversation designers need?)

VUX World Articles

https://vux.world/how-to-get-started-in-conversational-ai/

Conversation Design and Coding

https://vux.world/why-cai-needs-skin-in-the-game/

https://vux.world/the-end-of-role-play-in-conversation-design/

https://vux.world/the-evolution-of-the-full-stack-conversation-designer/

https://vux.world/you-must-see-amelias-7-design-principles/

https://vux.world/why-nlu-training-needs-brains/

Case studies

https://vux.world/balancing-tech-advancements-with-a-human-touch-in-customer-service/

https://vux.world/5-steps-to-selecting-the-perfect-partner-for-conversational-automation/

https://vux.world/why-you-should-take-data-privacy-more-seriously/

https://vux.world/why-context-is-truth-in-conversational-ai/

https://vux.world/is-our-love-for-the-web-holding-us-back/

https://vux.world/why-should-you-measure-bots-like-humans/

https://vux.world/why-you-need-botium-before-you-make-your-bot/